Prime GetAway

FAQs

Everyone has questons. This page will help answer most of them.

Question:
How does Prime GetAway offer such great deals?

Answer:
Every night thousands of condo and hotel properties go vacant. This is a revenue loss for owners and managers of these luxury properties.

The Solution?

In the Prime GetAway Back-Office, members can find both the Platinum List and Hot List. These lists are full of thousands of discounted luxury properties. Properties that our membership look at everyday. Properties that will be booked whenever these members go on vacation.

Question:
How do I book a Platinum List or a Hot List property?

Answer:
The Prime GetAway Back-Office has a state-of-the-art database engine that makes booking a discounted, luxury property easy.

Simply choose your property and book it. You will receive a comfirmation within minutes. This online process is fast and easy...all done in the privacy of your own home!

Question:
What is the difference between the Platinum List and the Hot list?

Answer:
The "Hot List" is the last minute list. These are properties for weeks that are coming due soon and are still vacant. Members can go online anytime to see them.

The Platinum List is our main database of over 4,000 wholsesale priced properties. Platinum properties can be booked up to a year in advance.

Question:
What is the Refund Policy of Prime GetAway?

Answer:
Your membership fee is a setup fee in our our database. All sales are final. No refunds. No returns. Every effort is made to provide you with the information needed to make an informed purchase decision. Because the nature of the information in the products you have purchased is proprietary and copyrighted, there will be a 15% restocking fee in the event of a return. There are no monthly fees. At the end of one year, you will be contacted to see if you would like to renew for another year. If you have questions, or feel that a refund is warranted, please contact us via email with your questions or comments:

customerservice@primegetaway.com

Or call 801-492-4135 9am to 5pm MST

Question:
If I used my credit card to purchase Prime GetAway, what does the charge look like on my credit card statement?

Answer:
That one is simple! Prime GetAway.

Featured Properties
There are over 4,000 featured Properties all over the world. Choose from properties that have options such as 1-3 bedrooms, 1-3 bathrooms, kitchens, hot tubs and laundry.

Testimonials

Susan S - Provo UT ...One of my favorite places to vacation in the entire world is the Island of Kauai. We have been going there for years. There is nothing like the slow pace and tropical setting of Hawaii.

My membership in Prime GetAway can now allow me to stay at 1/2 the price that we regularly pay! The property lies is one of the most beautiful settings in the world. With these savings, I can stay longer and have more fun!

Thanks Prime GetAway!

More Tesimonials...